Your privacy is important to us
When do we collect personal information?
The website can be browsed without disclosing any information about yourself. Submitting personal information on our website is optional.
We collect personal information from you when you submit a quotation request, an enquiry or purchase an insurance policy through us. We limit the collection of personal information to that which we need to acquire to maintain the accuracy of our records and to verify the identity of customers, to assist in providing a high standard of service and to fulfil legal and regulatory requirements. We will do our best to ensure your details are kept up-to-date and we would ask that you assist us in doing so by notifying us of any changes to your personal information.
How your information will be used
We will use you information for:
- Processing your quotes
- Administering your policy
- Verifying your identity when required
- Dealing with your request(s)
- Marketing – We would like to keep you informed about products and services that we believe will be of interest to you, unless you instruct us otherwise.
How do we protect your personal details?
We have strict procedures governing the storage and disclosure of personal details to prevent unauthorised access and misuse.
Can I see the personal information you hold about me?
You have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected at any time, on written request and payment of a £10 fee. Please write to Peter James Insurance Ltd, 772 Hagley Road West, Oldbury, West Midlands, B68 0PJ, enclosing a £10 administration fee payable to Peter James Insurance Ltd. We will deal with your request within 40 days.